Coinomat is a gateway service for Waves Platform users who want to introduce FIAT money into the Waves blockchain tokens.

Coinomat is a gateway service for Waves Platform users who want to introduce FIAT money into the Waves blockchain tokens.

Coinomat makes it possible to exchange:

• BTC to Waves BTC asset
• Waves BTC to BTC
• Credit cards to Waves BTC and Waves asset
• SEPA transfer to EUROTOKEN

News

Withdrawals delays

Recent increase in the trading activity on Waves platform has led to the large number of deposit and withdrawal requests and as a result, your deposits and withdrawals may take longer than before to process. We are doing our best to process your transfers as quickly as possible but you can also help us to reduce the turnaround time by reducing the number of communications with you by following the simple steps before:

1. Send us additional documents in advance:

• your bank statement with your name and address on it and not a screenshot from internet bank
• your utility bill with your name and address on it (but not mobile phone bill)
• scan of your domestic passport with your name and registration address (for Russian passport holders only).

For withdrawals in other currency than EUR, please provide your full bank details including the account number, bank SWIFT code and spelling of your address. For large deposit amounts (> 10 000 USD/EUR), we may ask you to send us the proof of origin for your funds in the form of the tax return for the previous year or confirmation of the incomes regularly coming to your bank account. For withdrawals, in addition to the proof of income, please also send your trading logs.

2. Please don’t forget that to be able to withdraw, you should make a deposit first from the account opened in your personal name (not a business name).

It takes time to review the submitted documents, and in case we have additional questions, we will come back to you with further request.

Please don’t worry, be patient and stay with us.

Thank you for your support and understanding!

Notification of the change of USD bank account details for recharging the Waves wallets.

An important notification for those who recharge their Waves wallets with US dollars. From the 1st of February 2018 USD bank account details for recharging the Waves wallets will be changed. All wire transfers which will be received on the old bank account before or on the 5th of February, will be processed as usual. Payments in USD received after the 5th of February may be delayed and once received, USD will be automatically converted to EUR at the exchange rate of FIO Bank.

We apologize for any inconvenience this may cause, but we have to move our US Dollar operations to another bank to continue offering a fully functional USD service to all our customers. Bank accounts details for recharging the Waves wallets in the other currencies (i.e. Eur, GBP, CZK etc.) remain unchanged.

Original article and pictures take coinomat.com site